Getting started

The Dashboard

The things you can find and do on the dashboard

The dashboard is where you run your bot. This page is a quick map of what is where, so you know which tab to open for what you want to do.

The header

The header has the chatbot selector. It shows which bot you are managing right now and whether that bot is turned on or off. Everything in the sidebar applies to the bot shown here.

The sidebar

You land on Chatbots by default.

TabWhat it is for
ChatbotsAn overview of recent activity. You will find the setup checklist, your bot's health, frequently asked questions and recent conversations.
InboxEvery conversation your bot has had. You can take over from the bot here.
Bot SettingsYour bot's name and instructions, notifications and business hours.
Chatbot DataWhat your bot knows, as files or as question-and-reply pairs.
AnalyticsHow your bot and your business are doing.
PlaygroundA place to test your bot before customers do.
User ManagementInvite and manage the team behind the bot.
IntegrationsConnect your bot to Facebook Messenger or put it on your website.
AccountYour own profile.

At the bottom of the sidebar you will also find Help, which opens these guides in a new tab, and Logout.

Do not see a tab?

Tabs depend on your role. If a teammate sees a tab you do not, ask an Owner or Admin about your role.

What's next?

You may also want to check out these guides

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